Delete Your MacroSphere Account
Effective Date: 07/24/2026
You can permanently delete your MacroSphere account and its data at any time. You do not need to give a reason, and there are no retention offers or extra hurdles.
The fastest way: in the app
- Open MacroSphere and sign in.
- Go to Settings → Account.
- Tap Delete Account & All Data and confirm.
Deletion takes effect immediately.
No longer have the app or cannot sign in?
Email support@macrosphere.app or privacy@macrosphere.app from the email address on your account and ask us to delete it. We will verify the request came from your account email and then delete the account. You do not need the app installed.
Emailed and web deletion requests are completed within 30 calendar days after we verify account ownership. In-app deletion is initiated immediately.
What gets deleted
- Cloud data — removed immediately: your account record, email, hashed password, profile, optional body-stat inputs, 18+ confirmation timestamp, nutrition targets, and policy-acceptance records. Removal is a permanent cascading delete.
- Device data — wiped: everything MacroSphere stores on your device, including weight history, nutrition logs, workout history, goals, date of birth, photos, messages, friends and groups, privacy settings, and preferences.
Because MacroSphere is local-first, most of your data only ever existed on your device—the cloud never had a copy of your logs.
What may persist temporarily, and why
- Backend provider backups: deleted data may persist inside encrypted rolling backups for up to 7 days until those backups age out. Backups are never used to restore deleted accounts.
- Support emails: support and deletion-request correspondence is retained for up to 12 months after the request is resolved, then deleted unless longer retention is legally required.
- Legal requirements: we may preserve specific data if validly required by law.
We keep no shadow profiles, marketing lists, or analytics records of deleted users—those systems do not exist in MacroSphere.
Export your data first (optional)
Deletion is permanent and cannot be undone. Before deleting, you can export a complete JSON copy of your data in the app under Settings → Legal & Data → Export My Data.
Uninstalling is not the same as deleting
Uninstalling the app removes data on your device but does not delete your cloud account. Your email, profile, targets, and consent records remain until you delete the account in the app or request deletion by email.
Contact
Support: support@macrosphere.app
Privacy: privacy@macrosphere.app